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We do our best to ship your items as quickly as possible and at the lowest shipping cost to you!

Depending on the stock status of your item(s) here is what you can expect:

  • IN STOCK items normally ship within 24 – 48 business hours of receiving your order, unless there are backordered items included with your order. In that case, we will normally wait until the backordered items are ready and ship everything at once. 
  • BACKORDERED items normally take 1-2 weeks to ship out. It simply means that the item is not finished & sitting on our shelf ready to ship out the minute you order. But IT IS AVAILABLE from our supplier & we’ll get it to you ASAP! If there are IN STOCK items that you wish to have shipped immediately, we recommend placing a separate order for those items to eliminate any delays.
  • CUSTOM TEAM APPAREL ORDERS are normally printed and ready to ship out within 2-3 weeks after approval of your customized design.
  • PRE-ORDERS: Occasionally we will run pre-orders for certain new items. Shipping times for pre-ordered items will vary. Please see the item’s description for complete details about production/shipping time estimates.

If your cart contains BOTH in stock AND backordered items and you’d like the in stock items to ship immediately, we recommend placing separate orders to eliminate any delays.


Flat Rate will normally ship via USPS First Class Mail. USPS Priority and/or UPS Ground may also be used depending on the order size and shipping costs paid.

Priority/UPS Rate will ship either UPS Ground or USPS Priority Mail, which ever provides the best cost and transit time. We prefer to ship UPS whenever possible, especially during busy holiday seasons.

PICKUP is available for local customers who wish to pick up orders in Waynesburg, PA or during special events we may attend and offer preordered items that may be picked up at the event.

EXPRESS shipping may be offered occasionally during busy holiday seasons and we will normally ship via UPS Express or comparable method that makes the most sense to get you your order on time.

If you have specific questions about shipping an item or have a special shipping request, please contact us using the form below to discuss options. We will do our best to accommodate your needs!

Copyright © 2024 True Pair Apparel, LLC. All Rights Reserved.

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